West Hill Community Services

Community HealthCommunity Support for Seniors  & DisabledSocial SupportFamily Resources CentreMulticultural CentreVolunteer Opportunities

About Us

Core Values, Priority Populations,History and Multicultural Statement and Media Links

West Hill Community Services operations and activities are guided by the following set of values.

  • We believe that to be healthy and whole, people need to live in communities where they feel secure, have opportunity to participate in meaningful activities and have access to quality health care, education, and social programmes.
  • We believe individuals and communities share responsibility to care and to provide for themselves and each other.

Commitment to the Community

  • We will continue to be responsive to the changing needs and demographics of the community.
  • We are committed to a co-ordinated and efficient approach in delivery of services.
  • We believe volunteers are essential and integral to the work of the agency and help build a healthier community.
  • We will continue the tradition of partnerships and co-operation with other community organizations.

Responsibility within the Agency

  • We believe our programmes must be carefully monitored, evaluated, and bring about positive change.
  • We are accountable for tax dollars and donations received.
  • We are committed to making our programmes and operations cost effective and efficient.
  • We will foster teamwork through an interdisciplinary approach and collaborative protocol.
  • We are committed to maintaining an agency, which respects clients, volunteers and staff.
  • We are committed to administrative excellence and continuous upgrading. We are committed to incorporating technology to assist the agency.
  • We are committed to Board leadership that is representative of and responsible to the community.

(Updated Jan 07)

Priority Populations

Main Site (3545 Kingston Road):

  • Non-Insured Individuals
  • Seniors & Disabled Adults
  • Disadvantaged Individuals
  • Homeless
  • Mothers and Children 0 to 6 years
  • Single Parent Led Families
  • Youth
  • Unemployed/Low Income
  • Refugees

Satellite Sites:

Scarborough West Community Health (North Site)

  • Seniors
  • Youth
  • New Immigrants

Scarborough West Community Health (South Site)

  • Seniors
  • Youth
  • New Immigrants
  • Low Income Families/Individuals

Multicultural Policy
Acknowledging the community serviced by WHCS is multicultural and multiracial in its composition, WHCS is committed to providing services to those in need regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion, creed, gender, sexual orientation, age, disability, marital status, family status or health status. The Board of Directors and the staff of WHCS desire to work towards the dismantling of visible and invisible barriers to full participation in all programs offered. We aim to establish WHCS as an organization which is responsive to the whole community. Implicit in this statement is the
knowledge of rapid demographic change and the necessity of WHCS being able to respond quickly.
To achieve this goal, we will:

  1. provide ongoing programs of education and sensitization
  2. strengthen and encourage existing partnerships with diverse cultural groups in order to promote better services and support the community
  3. ensure that there is sufficient funding to service the changing demographics of our area. - June 2000
A brief history of West Hill Community Services
1973
Open by 13 agencies (Children's Aid Society as the leader)
1977
Community Board with an Incorporated Charter
1978
Meals-on-Wheels program, Legal Advice Clinic, Income Tax Clinic
1980
Home Support for the Elderly
1981
Special Transportation, Adult/Child Resource Centre, Network of Churches formed with 14 churches
 
Inception of Computerization, Continuous Improvement to complete databases in all programs, working towards "information highway"
1981/82
Service on Location - Public Health Nurse, Family Benefits Worker, Operation Christmas implemented
1984
Accepted as United Way Member
 
Formal Volunteer Program
1985
Letter Carriers Alert/New Van donated
1986
Decentralized Food Bank and Clothing Depot to 4100 Lawrence Avenue East (Metro Housing)
1989
Primary Health Care Unit established, Social Development Program established
1991
Implemented a Community Health Centre, Home Support/Meals-on-Wheels extended to 401(North), Community Dining Program with moms
1992
Established office premises for West Hill Community Health Centre and other related services at 156 and 156A Galloway Road, West Hill - Food Bulk Buying Club, Field-to-Table (weekly supply of farm fresh food from traveling food truck) started
1993
Identified need for Personal Care through Home Help program and responded by expanding to provide Personal Care, Healthier Babies started
Working in collaboration with Family Services Placement Co-ordination Services on-site, 1994 implementation
1994
Implementation of Integrated Homemaking Program (IHP), Contact Agency/Multi-Service Agency (MSA) Consortium, Babies Best Start with six home visitors on-site at the Adult/Child Resource Centre
1995
New Van donated by Rohm & Haas/Rotaries of Scarborough
1996
Metro Home Care Worker seconded on-site. Homework Club started.
1997
Homeless Program for single adults for Scarborough
1997/98:
Sponsorship for Prenatal/Nutritional Program for Scarborough (HEALTH CANADA)
1999
Request for Nurse Practitioner and Supportive Housing at 4205 Lawrence Avenue East
1999
Second Van donated and funded for Year of the Senior
2000
Three more prenatal Healthier Babies sites, Nurse Practitioner 0.5
2001
Access Sites for Nurse Practitioner in 4 Senior's Buildings
2002 Moved Community Health Centre & Community Support to 3545 Kingston Road
2003
Supportive Housing opened at 4175 Lawrence Avenue East
2005 Approved by the Ministry of Health for a Community Health Centre satellite, with two sites
2005 Diabetes Education Program began with two teams. Each team made up of a Diabetes Nurse Educator and a Diabetes Dietitian
2005 Youth Program begun including Drop-in Program
2006 Pine Tree Senior Centre comes under the Westhill umbrella
2006 Adult Day Program opens at Kingston Road and Manse Road
2007 Action for Neighbourhood Change Community Development begins in Eglinton East/Kennedy Park area
2007 CHC Satellite Site Opens at 4002 Sheppard Avenue East

 

 

 


West Hill Community Services
3545 Kingston Road
Scarborough, Ontario M1M 1R6
tel. 416-642-9445
fax 416-724-5205
westhill@westhill-cs.on.ca
OurBoard of Directors


Bryan Stewart, President

Leslie Jardine, Vice-President

Waqar Khan,Secretary

Tahir Shafiq,Treasurer

Len Forde

Carol Smith

Doris McKeogh

Jody MacDonald

Sandra Flemmings

Dianna Cochrane

Roohullah Shabon

 
   


A - West Hill
A - Community Services
B - Social Support Centre
C - Family Resource Centre
D - Supportive Housing

E - Family Resource Centre
Satellite
(3847 Lawrence Ave. E.)
Access Centres:
F -
50 Tuxedo Court
G - 65 Greencrest Circuit
H - 4175 Lawrence Ave. E.
I - 4205 Lawrence Ave. E.


West Hill Community Services provides programming for individuals and families who reside within the following boundaries:
North - Highway 401
South - Lake Ontario
East - Pickering Townline
West - Markham Road

The West Hill Community Health Centre program serves all of Scarborough for those without health insurance coverage.

 

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